General terms and conditions
GENERAL TERMS AND CONDITIONS BED & BREAKFAST 'Domaine Le Marouby' (with the websites www.domainelemarouby.com /.nl /.fr and www.leomoakestates.com and owned by SARL Lemon Oak 2 in Bonnefond France).
Bed & Breakfast “Domaine Le Marouby” uses the following general terms and conditions. These are valid from the moment of booking up to and including the stay in our B&B.
1. General
1. General Terms and Conditions apply to all users of Bed & Breakfast “Domaine Le Marouby”, 3 and 5 Le Marouby, 19170 Bonnefond (France).
2. By entering into a rental agreement - booking, these General Terms and Conditions come into effect.
3. These General Terms and Conditions are available on the website and can be sent by email upon request.
4. Tenants must have a permanent place of residence or abode.
5. The owner is not liable for damage, loss or theft of users' property. In case of disputes, all (legal) costs are for the account of the users.
6. All risks relating to a stay at Bed & Breakfast “Domaine Le Marouby” are the responsibility of the users.
7. Damage to and loss of movable and immovable property of the owner must be reported immediately by the users and compensated to the owner.
8. Guests must follow instructions of the owner.
9. In the event of a violation of these General Terms and Conditions or inappropriate behavior, the owner may deny and/or refuse guests access to Bed & Breakfast “Domaine Le Marouby” with immediate effect, without further notice or statement of reasons and without refund of accommodation costs.
10. The owner's administration shall prevail in the event of a disagreement, unless the users can prove otherwise.
11. Guests of Bed & Breakfast “Domaine Le Marouby” must adhere to the House Rules below.
12. SARL Lemon Oak 2 is the owner and its director is the manager of Bed & Breakfast “Domaine Le Marouby”, hereinafter referred to as manager. The manager can be replaced.
2. Reservation and confirmation
1. No additional costs will be charged for booking a stay at Bed & Breakfast “Domaine Le Marouby”.
2. The rental agreement can be concluded orally, by telephone, in writing and by e-mail.
3. After receiving your reservation request, Bed & Breakfast “Domaine Le Marouby” will send a confirmation (if space is available) and the reservation is final.
4. Our reservation confirmations refer to these General Terms and Conditions.
3. Payment by private individuals
1. The costs of the stay at Bed & Breakfast “Domaine Le Marouby” must be paid upon booking via the payment provider, by bank transfer or in cash (exact amount) upon arrival.
2. The rates can be found on our website, at the front of the house and in the rooms.
4. Business payment
1. The costs of the stay in Bed & Breakfast “Domaine Le Marouby” must be paid upon booking. These invoices must be paid within 7 days after confirmation of the reservation and/or at least 14 days before the actual stay (whichever of the two terms expires first is the valid term). In consultation it is possible to pay on the spot during your stay.
5. Key B&B
1. As a guest you will receive a key to the B&B. You will return this key upon departure. As a guest you are responsible for correctly locking the entrance door to the B&B and your room.
2. Loss of the key will be at the expense of the contractor (€ 100) and will be paid by the contractor in cash upon check-out or afterwards by invoice.